Coastal Rental Solutions Privacy Policy
This privacy policy explains how Coastal Rental Solutions, located at 220 Ocean Avenue, Suite 1400, Santa Monica, California 90402, US, collects, uses, and protects the personal information of users of our online platform. We are committed to protecting your privacy and complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect:
We collect information you provide directly to us, such as when you create an account, contact our customer support, or use our property management software, online booking systems, or other services. This information may include your name, email address, phone number, postal address, payment information, and other details relevant to managing your vacation rental properties and bookings through our platform. We also collect information automatically through your use of our site, such as your IP address, browser type, operating system, and the pages you visit. We may use cookies and similar technologies to collect this information. Cookies are small data files stored on your device that help us remember your preferences and improve your experience on our site.
How We Use Your Information:
We use the information we collect to provide and improve our services, to communicate with you, to process payments, to personalize your experience, and to comply with legal obligations. This includes managing your account, providing customer support, processing bookings, handling payments, sending you updates and notifications, and analyzing usage data to improve our platform. We may also use your information for marketing purposes, such as sending you newsletters or promotional offers, but only with your consent.
Data Sharing:
We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing platforms, and website hosting providers. We only share necessary information with these providers and require them to protect your data. We may also disclose your information if required by law or legal process.
Data Security:
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include using secure servers, implementing data encryption, and following industry best practices.
Your Rights:
You have the right to access, correct, delete, or restrict the processing of your personal information. You also have the right to object to the processing of your information and to data portability. If you wish to exercise these rights, please contact us at the address listed above.
Children's Privacy:
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
Changes to This Privacy Policy:
We may update this privacy policy from time to time. We will post any changes on our website. Your continued use of our services after any changes constitutes your acceptance of the updated privacy policy.
Contact Us:
If you have any questions or concerns about this privacy policy, please contact us at 220 Ocean Avenue, Suite 1400, Santa Monica, California 90402, US.